Senior Team Leader
Responsibilities: SLA management activities including monthly reviews and quarterly reviews Ensure KPI and deliverables are met Ensure staffing is adequate at all times in accordance to operations hours Ensure all [...]
Career Opportunities
PHP Developer
Responsibilities: Responsible in troubleshooting issues and peforming fixes using PHP Troubleshoot Oracle database issues Responsible on writing scripts for use Responsible for writing, troubleshooting, testing and maintaining the main source [...]
Quality Analyst (Call Centre)
Responsibilities: Responsible to accurately audit all sales calls assigned by supervisor. Responsible to accurately update QA reports (i.e QA Summary report, Recovery report, Cancellation report, Call recording). Responsible to ensure [...]
Management Trainee
Responsibilities: Trainees will follow a structured program where they will gain exposure to the various functions. The structure will follow a 6 month stinct at each function and at the [...]
Security Guard
Responsibilities: To nprotect property, assets and occupants Requirements: Candidate must possess at least a Primary/Secondary School/SPM/”O” Level in any field. At least 1 year(s) of working experience in the related [...]
Travel Centre Consultant
Responsibilities: To handle all inbound calls pertaining to hotel reservation and traveling, product information and other enquiries. To exceed customers’ expectation in terms of customer service & accurate information. To [...]
Senior Company Secretarial Executive
Responsibilities: Handles a portfolio of clients comprising private companies, public companies, foreign branch, etc To prepare necessary documents in relation to corporate secretarial services To liaise and advise clients, authorities [...]
Telemarketing Personnel
Responsibilities: To make outbound calls to prospective customers to promote various investment products. To deliver and educate prospective customers on the benefits of the investment products. To identify opportunities to [...]
Customer Service Executive
Responsibilities: Able to verify subscribers NRIC number before revealing any accounts information. Able to handle all enquiries (within the same area) Able to escalate and seek approval from TL Create [...]
Quality Analyst, Camera (Mandarin/Cantonese speaking)
Requirements: Monitor and report trends Evaluate case quality as per requirement Produce quality report Drive quality improvement Liase with external parties when required Update and contribute to knowledgebase Coordinate internal [...]
